- 0m Duration
Introduction
Course Objectives
- Understand the principles of business process analysis and modelling.
- Master industry-standard tools like BPMN and IDEF0 for process mapping.
- Analyze and identify inefficiencies, redundancies, and bottlenecks in business processes.
- Develop enterprise-level and workflow-level process models to reflect organizational needs.
- Apply gap analysis and root cause analysis to propose actionable process improvements.
- Integrate process models with organizational goals and performance metrics.
- Explore ethical considerations and stakeholder engagement in process redesign.
- Evaluate case studies of successful and unsuccessful process implementations.
- Formulate a personalized action plan to implement process improvements in your organization.
This participant-centric program combines expert-led presentations, interactive case studies, group discussions, and hands-on exercises tailored to African business contexts. Participants will engage in practical modelling using tools like BPMN, supported by real-world scenarios and Loson’s signature experiential learning approach. Through role-plays, simulations, and facilitator feedback, learners will apply techniques such as gap analysis and process mapping, ensuring immediate applicability. Loson’s Do-Review-Learn-Apply model fosters rapid skill development and actionable outcomes.
- Business analysts, process analysts, and project managers seeking to enhance process efficiency.
- Managers and leaders responsible for business process redesign or operational excellence.
- Professionals in HR, finance, IT, or operations aiming to drive organizational change.
- Anyone interested in mastering business process management for career growth in African markets.
Course Outline
- Introduction to business process analysis and modelling concepts.
- Understanding BPMN, IDEF0, and other modelling standards.
- Creating AS-IS process models to capture current workflows.
- Conducting gap analysis and identifying inefficiencies.
- Designing TO-BE process models for improved efficiency.
- Applying root cause analysis to address process bottlenecks.
- Analyzing successful and unsuccessful process redesigns in African organizations.
- Linking process models to organizational goals and metrics.
- Formulating a personalized action plan for process implementation.
- Strategies for stakeholder engagement and change management.
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This course includes
- Professional Skills Gained: Master process mapping, gap analysis, and BPMN to optimize workflows and drive measurable business improvements.
Networking Opportunities: Connect with African professionals and experts through group exercises, discussions, and Loson’s vibrant learning community.
Great Destination: Learn in dynamic African hubs like Nairobi or Lagos, combining skill development with cultural immersion and local exploration.
