Introduction:

In today’s fast-paced workplace, administrative professionals are the backbone of efficient operations, using key skills to build relationships and drive results. Loson’s Administrative Professional is a 5-day intensive course designed for administrative professionals, office managers, and aspiring leaders seeking to excel in their roles. This program teaches simple, practical skills to master communication, influence, conflict resolution, and leadership, preparing participants for the Certified Administrative Professional (CAP) certification and beyond, no prior certification required.

Course Objectives:

• Understand the value of the CAP certification, including eligibility, exam scheduling, fees, and content areas (six CAP domains).
• Master the six CAP domains and their performance outcomes to prepare for the CAP exam.
• Identify recommended resources to continue CAP exam preparation.
• Explore CAP specialty designations (e.g., Organizational Management, Project Management) and their benefits.
• Develop advanced soft skills in communication, conflict resolution, influence, and leadership to boost workplace impact.

Why Loson?:

 Loson’s expert trainers simplify complex skills with real-world examples and hands-on workshops, empowering you to shine as an administrative professional. This course prepares you for CAP certification while building leadership and relationship skills to advance your career. Join us to unlock your potential and become a standout professional!